Privacy Policy

Upstart Lane respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store and manage your information in accordance with Australian privacy principles.

What we collect

We may collect your personal information such as:

  • Your name
  • Your email
  • Your phone number
  • Your business name
  • Any other details you submit through our website, forms, or communications.

We only collect information that is reasonably necessary for our business activities.

How we collect your information

We collect your information when you:

  • Fill out a form on our website (e.g. to register for a webinar, download a resource, or join our mailing list)
  • Contact us via email, phone or social media
  • Engage our services
  • Interact with us in person (E.g. at events or expos)

We may also use cookies or third-party tools (like Google Analytics) to collect non-personally identifiable data about your interaction with our website.

How we use your information

We use the information you provide to:

  • Respond to your enquiries
  • Deliver services you've requested
  • Send you helpful marketing tips, updates and relevant offers
  • Improve our services and communications

We do not sell, rent or trade your personal information.

We may use third-party service providers to assist in communication and service delivery (e.g. Google, Mailchimp and Webflow). These providers may store data overseas and are subject to their own privacy policies.

Your rights and choices

You can:

  • Unsubscribe from marketing emails at any time using the link provided
  • Request access to the personal information we hold about you
  • Ask us to correct or delete your personal information

To do this, contact at: kat@upstartlane.com

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. However, no method of transmission over the internet is 100% secure. If you suspect a data breach, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be posted on our website.

Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us via kat@upstartlane.com.