Government & Institutions
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Built properly, and built to be procured.
Upstart Lane is a design studio in Rockhampton. We do web, design and accessibility work for councils, universities and government departments, and we're registered where you're already looking.
We're a Queensland small business, based in Central Queensland, and we've delivered institutional-grade work at scale.
Registrations
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Where to find us
VendorPanel Marketplace — registered under design, web and marketing, Central Queensland region.
Queensland Government and Queensland councils now source quotes and tenders through a shared platform, delivered with Local Buy. We're on it. If you're seeking quotes under the tender threshold, we should already come up.
If we haven't, ring us anyway.
Local Benefit
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Local, regional and small business.
The Queensland Procurement Policy asks buyers, where practical, to invite at least one local supplier, small and family business, or Queensland regional business to respond to each quote.
We're all three. Rockhampton-based, Queensland-owned, and small enough that the person who quotes the work is the person who does it.
For significant procurement, where a local benefits test applies, that's a straightforward assessment. We're inside the 125km radius for the Rockhampton, Livingstone, Gladstone and Central Highlands regions, and the money stays here.
What we do
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What we're usually engaged for.
Websites and digital
New builds, rebuilds and migrations in Webflow, Shopify or Wix Studio, and design work that hands over cleanly to an internal CMS or dev team.
Design systems and product design
Documented, accessible component libraries. Interface and flow design for internal systems, portals and learning platforms.
Accessibility remediation
Auditing existing sites and systems against WCAG, and doing the design work to close the gaps.
Brand, templates and collateral
Guidelines that staff will actually use, and templates in the tools your team already has.
Video and motion
Editing, motion graphics and bringing an existing video library into a new brand. We don't film
Accessibility isn't an add on.
For most of our clients, accessibility is a value. For yours, it's an obligation, and it's usually the thing that gets discovered late and costs the most to fix.
We design to WCAG 2.2 AA from the start, with the decisions and the rationale documented so your team can keep working to the same standard after we've gone.
Ask us for the detail. We'll give you the honest version, including what a given site can and can't reasonably achieve.
Two Engagements
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How we structure the work.
01
A scoping phase
With a fixed fee and a defined deliverable: a documented scope, the structure, the key decisions recorded, and a fixed-price quote for the build.
02
The build
Quoted against the scope that phase produces.
We're glad to provide both as separate line items, or to respond to them separately if that suits your process better. If you already have a defined scope, skip the first phase and we'll quote the second.
Institutional Work
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Work at institutional scale.
Talk to us.
Seeking quotes, running a tender, or just working out whether we'd be a fit? Ring. We'd rather have a five-minute conversation than exchange three emails.
Kat Price, Director
kat@upstartlane.com · 0413 892 900